After fifteen years our mature trees, surrounding our Mt Eden family home, gave rodents access to our gutters and we suddenly had an infestation in our lower ceiling/upper floor cavity. After some research, my father found Bob and we employed Buzz-Off to eliminate the rats. Bob was very knowledgeable and reliable, laying rat bait and returning at regular intervals to check and lay more when necessary. Within only a couple of weeks, the rodents were gone, with no smells, no fuss, just easy and hassle-free.. All for a very reasonable price. Thanks Bob and the team, we highly recommend.